Careers at LEWIS

Current Opportunities.


Senior Digital Marketing Specialist - LEWIS Pulse

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About us

We are an entrepreneurial integrated communications agency that has gone from start-up to multi-national in twenty years. We have entered the world’s top 30 agencies and have ambition to break the top ten by 2020. We have over 25 offices, 600 employees and revenues of $65m and rising. Our success is due to a combination of organic growth and strategic acquisitions and is reflected in being named PRCA’s International Agency of the Year for 2015. 

Central to our growth has been our policy of reinvestment, with the majority of profits returning to the company to propel development, including our Rise training Academy.  We are the fourth fastest growing agency in the global top 50. What makes us different is that, not only are we independent, but we are 100% employee-owned.

As we rapidly scale the business, our challenge is not to lose any of our character. We must establish a clear and visible brand in the marketplace. We must be entrepreneurial, agile, creative, credible and professional. We believe that we are on the cusp of something truly remarkable in our industry.

Purpose of the role

The Senior Digital Marketing Specialist is responsible for day-to-day digital/social activity and project management within accounts. This person typically acts as a community manager and content developer for client social channels, as well as providing analytics and reporting. This person integrates social media into PR campaigns and has the necessary skills to communicate effectively with their clients and colleagues from across the business.   

Key responsibilities and tasks

Client Management

  • Assists the Digital Marketing Manager / Director with the management of clients and projects
  • Offers thoughtful advice and recommendations to clients and team regarding strategy, tactics and identifying opportunities
  • Maintains assigned relationships with clients, establishing self and LEWIS Pulse as an invaluable long-term partner for digital communications services
  • Manages communication with select clients and ensures deadlines and service agreements are met consistently
  • Participates in the business development process by supporting with pitch preparation and research
  • Responding in a timely manner to client requests and directives

Digital / Social media

  • Provides social media insight as well as execution and management of related digital activity
  • Implements and maintains social media communities, paid campaigns and projects for LEWIS Pulse clients, creating innovative and targeted opportunities
  • Partners with PR account servicing to develop compelling and impactful content and integrated campaigns for both current and prospective clients
  • Contributes to client growth and impact across the full spectrum of social media channels including, but not limited to, Twitter, Facebook, LinkedIn, YouTube and Instagram
  • Uses social listening tools and analytical services to generate insight, fuel social conversation and maximize SEO activity
  • Refines methodologies in social media measurement and reporting of ROI
  • Reviews content drafted by Digital Marketing Specialists, providing feedback and guidance to maximize relevance for digital channels
  • Pitches additional digital content including infographics, animations and video to support written content and client aims, where possible
  • Production of social first copy for all channels using appropriate techniques and language relevant to each platform

Team working and development

  • Mentors and provides advice to Interns and Digital Marketing Specialists within direct and wider teams
  • Ensures personal objectives are met on an on-going basis as well as meeting all deliverable client objectives 

  • Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client duties
  • Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development
  • Supports with the training of graduates and interns wherever possible
  • Regularly attends LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and analysis

  • Ensures that all activity and results are reported back to the client, providing insight and analysis across all aspects of the account
  • Communicates account performance internally (account reviews) and provides strategic advice to the client based on measurable analytics
  • Monitors and reports back on account KPIs and ensures accurate reporting by more junior team members
  • Provides detailed reports to the senior management team on request

General

  • Supports the LEWIS Pulse and account servicing team on ad hoc initiatives and projects
  • Takes a proactive role in promoting the LEWIS brand, its work, identity and values
  • Supports the HR / talent team by promoting both internal and external opportunities at LEWIS across social media and via the referral scheme
  • Contributes and supports the continuous improvement of systems, practices and policies

About you

  • 3-5 years of relevant industry experience coupled with 1-2 years’ agency experience
  • 1-2 years of management experience
  • Strong understanding of the digital / social industry and related platforms
  • Strong project management skills with an ability to plan, prioritize and execute
  • Calmness under pressure and ability to achieve tight deadlines
  • Ability to interact confidently with clients at a senior level
  • Ability to troubleshoot team and client problem areas – and suggest a remedial course of action
  • Creative thinking and an open-minded approach
  • Excellent time management skills
  • Proven competency in managing a varied workload
  • Enjoys working in a collaborative and team driven environment

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.